Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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It sounds like you have already tied basic troubleshooting steps here, so let's have you submit a ticket to Support via msft.it/60139Qy9z and be sure to include as much information about the issue and steps you've already tried as possible! ^FF
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Let's have a Realms specialist take a closer look at this for you! To keep your information secure, please complete our request form at msft.it/60149Qy5Y so we can quickly and safely assist with your question. ^FF
Our team is actively investigating this issue. Please submit ticket through msft.it/60189Qyna and we will get back to you as soon as we possibly can! ^FF
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Hi! We recommend writing to us at msft.it/60179QHTH, so we can assist you further! -AG
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This ticket appears to be closed. We recommend creating a new ticket with us at msft.it/60199QHrz so that we can assist you with the current issue you are experiencing. -AG
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We recommend writing to our Realms team at msft.it/60149QHOs, so we can assist you further! -AG
You'll likely have received a response in your email inbox that contains information such as your ticket number. Would you be so kind as to provide it? Once we have your ticket number, we'll be happy to check on the ticket for you. -AG
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To keep your information secure, please complete our request form to our Accounts team at msft.it/60179QGXD, so we can safely assist you! -AG
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Are you still experiencing this issue? If so, please submit a ticket to our Support team at msft.it/60159QEzD so we can continue our investigation of this issue. ^FF
Please send us a ticket via msft.it/60129QEJs so we can investigate this issue further, and be sure to include this screenshot as well! ^FF
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Our team is actively investigating this issue, so please send us a ticket at msft.it/60149QDY4 and be sure to include as much information about the issue as possible. Thanks! ^FF
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Double-check that you're signed into the correct Microsoft account, since this will cause the launcher to prompt you to purchase the game. If you're certain that you're signed into the right account, then send us a ticket so we can take a closer look: msft.it/60189QD9Q. ^FF
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We'll need you to send in a ticket in that case so our team can investigate further: msft.it/60189QD5p. ^FF
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Thank you for the feedback. For now, let's have you choose any version of Minecraft and select Technical Support when making the ticket. -AG
Players should be able to vote via the Minecraft Launcher, msft.it/60109Q8b2, or join the special event server on Minecraft: Bedrock Edition from all supported devices, including mobile. More info here: msft.it/60119Q8bN -AG
Thank you! We'd like to have a ticket made for your case. Please write to us at msft.it/60169Q8kw, so we can assist you further! -AG
Thank you! We'd like to have a ticket made for your case. Please write to us at msft.it/60129Q8Mw, so we can assist you further! -AG
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