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Redmond, WA
Joined January 2013
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If you have already migrated the account, you'll need to reach out to Microsoft Support. For assistance with your Microsoft account, please reach out to Microsoft Support at msft.it/60129s3hK on Twitter, or through their help site directly: msft.it/60139s3hz ^BT
Have you tried reinstalling the app? Before doing so, be aware that you'll need to back up your worlds since these are tied to your device and not your account. You can check out those steps at
msft.it/60129SQkI. Let us know if this issue persists or not! ^FF
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Hey there, are you noticing lag happening only in certain worlds, Realms, and Servers, or is the entire game lagging no matter where you're playing? Have you tried any troubleshooting steps to mitigate this issue yet? ^FF
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You may need to double-check that you're logged into the correct Microsoft account. If you're still running into demo mode, however, then please send us a ticket at msft.it/60199SSmU and we'll be happy to take a closer look! ^FF
Our team is currently investigating this issue. To keep your information secure, please complete our request form at msft.it/60139SS6B so we can quickly and safely assist with your question! ^FF
Our team is currently investigating this issue. To keep your information secure, please complete our request form at msft.it/60159Sq4Z so we can quickly and safely assist with your question! ^FF
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Our team is currently looking into this issue. To help our team investigate the cause of this issue and to keep your information secure, please complete our request form at msft.it/60109SqUe. Thank you! ^FF
To keep your information secure, please complete our request form at msft.it/60199Sqlf so we can quickly and safely assist with your question! ^FF
To keep your information secure, please complete our request form at msft.it/60189SqYy so we can quickly and safely assist with your question! ^FF
Our team is currently investigating this issue. To help the team track and investigate the cause of this issue, please submit a ticket to Support at msft.it/60139Sqif. Thank you! ^FF
There are a few different things that can cause this, but it may also be related to an emerging issue we're investigating. Please submit a ticket with as much information as you can offer so that we can investigate msft.it/60129Skew -JL
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We're noticing the uptick, for sure. I'd still encourage creating tickets for this error so that our folks can get a better picture of what might be going on here. The more details and examples we have for this, the better. -JL
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Depending on what device you're playing on and what troubleshooting you've already tried, there could be various different causes for this. To best help you and keep your info secure, please submit a ticket with as much context as possible at msft.it/60109SX26 -JL
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There are a few different reasons this could be occurring, usually due to an issue with one of the software dependencies. Because the answer requires more info than I can fit in a tweet, please submit a ticket so that we can check this out: msft.it/60199SX0D -JL
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While the bug report site can be helpful for tracking certain things, we have several steps that typically resolve that issue. Rather than the bug site, I'd encourage you to submit a ticket to Minecraft Support here: msft.it/60149SXQo -JL
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This type of error is usually due to a DNS issue or a problem with one of the dependencies the software uses. Since a fix can require some specific details, I'd recommend submitting a ticket so that one of our tech experts can help resolve things. msft.it/60109SXSq -JL
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Usually that type of error is due to a problem with DNS settings or a missing software dependency. Since the answers aren't always a simple fix, please submit a ticket so that one of our helpers can take a look at the problem in full. -JL
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If you aren't able to access the GamePass Realm time after redeeming it, one of our specialists will need to take a look at your account to resolve the issue and make the realm accessible. To keep your info safe, please submit a ticket at msft.it/60189SX9C -JL
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Hmm, interesting. Can you reach out to our support team so we can look into this further for you? To keep your information secure, please complete our request form at msft.it/60199SrJx so we can quickly and safely assist with your question! ^BT
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