Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,598
- Likes 43
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Please reach out to our Support team and they'll have a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Gotcha, thanks for getting that screenshot for me! If you could, can you reach out to our Tech team so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
1
I'd suggest sending that suggestion over to our Feedback page for our Devs! feedback.minecraft.net/hc/en… ^BT
1
Huh, let's take a look. Do you get an error message when you try or is there not an option at all? ^BT
1
1
Gotcha! In that case, I'd suggest letting them know that you're still running into the issue and they should be able to work with you more to reach a solution. ^BT
1
Not seeing any widespread issues right now! Can you let me know what platform you're playing on when you're trying to access that Bedrock server? ^BT
1
We can't help through DMs, but not to worry! Our Support should be able to help you if you made a ticket with us! If you haven't already, please send an email at bit.ly/3uO21ER and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
1
1
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^BT
1
2
Understood. In that case, we recommend writing to our Realms team at aka.ms/Minecraft-Support so we can look into this in more detail. ^AG
Okie doke! In that case, if the issue is still happening, please do have your friend create a ticket with us. We'll be happy to help with some additional connectivity troubleshooting steps. ^AG
Thank you for the reply. Let's have you create a ticket with our Realms team at aka.ms/Minecraft-Support so we can advise you in more detail. ^AG
1
Hi! We recommend deleting this tweet to protect your sensitive information. We recommend writing to us at aka.ms/Minecraft-Support so we can assist you further! ^AG
Understood. Please keep in mind that we're experiencing a backlog, at the moment, but an agent will be with you as soon as your turn arrives. We ask for your continued patience, in the meantime. ^AG
2
We recommend writing to our technical support team at aka.ms/Minecraft-Support so we can assist you further! ^AG
There is! You'll find it here: minecraft.net/en-us/minecraf… ^AG
We recommend writing to our Marketplace team at aka.ms/Minecraft-Support so we can assist you further! ^AG
Hi! This is an issue that we're still improving on. Please try fully closing and reopening Minecraft, then logging out and back in, and trying again. If it doesn't work after multiple tries, please add your vote to bugs.mojang.com/browse/REALM… and follow it for updates. ^AG
We recommend writing to our technical support team at aka.ms/Minecraft-Support so we can assist you further! ^AG