Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,598
- Likes 43
Gotcha, thanks for letting me know! If you could, can you let me know what platform you're playing on when you get this error? ^BT
Please reach out to our Tech team so they can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
2
No worries! You should be able to adjust your brightness settings in the Settings! All you'll need to do is go to Video and then you should be able to adjust the slider to however you'd like. ^BT
1
Thanks for making that ticket! An agent should be with you as soon as they get to your ticket. ^BT
1
Can't do a video, but here's an FAQ that should give you some steps on how to do that:
help.minecraft.net/hc/en-us/… ^BT
1
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
I'm seeing the first ticket was made three years ago and I can't find anything under the second one. Can you make sure that's the correct ticket number? ^BT
1
We can't help through Twitter for security reasons! If you could, can you give me the ticket number? I'd be glad to take a look. ^BT
1
You should be able to transfer it with the use of a Realm by downloading and uploading it. Give that a try. ^BT
1
1
1
Huh, that's strange. Reach out to our Support team and they'll take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
2
Please have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Gotcha! Please send us an email at aka.ms/Minecraft-Support and our Accounts team will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
1
Let's have you reach out to our Support team so they can look into it. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
I'm able to log in to my copy of Dungeons, what sort of issues are you running into when you try and play, and what platform are you playing on? ^LK
2
As frustrating as it may be, multiplayer on consoles does require a paid online subscription. This is true on Xbox with Xbox Live Gold, PlayStation with PlayStation Plus, and Nintendo Switch with Nintendo Switch Online. ^LK
4
1
8
Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your Realm. ^LK
1
This is currently a known issue. The team is currently working on a fix that should mitigate the issue as soon as possible. For updates on this issue, you can visit the Bug Report page located at this link: bugs.mojang.com/browse/MCPE-…. ^LK