Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Minecraft does require some dependency programs to work properly, one of them is Gaming Services. It is intended that these dependencies run when you play. Are you encountering issues with this impacting your ability to play Minecraft? ^LK
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It is currently intended that the PS4 Edition is no longer available. If you'd like to request that it become available again, you can submit that to our feedback site at feedback.minecraft.net/hc/en…. ^LK
We're a bit busy at the moment, but I assure you that an agent will reach out to you as soon as they get to your ticket. Thank you! ^BT
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Drowned error typically happens during sign-in. Make sure your account is up to date and linked to the right Microsoft account. If you continue running into this issue, please reach out to our Tech team at aka.ms/Minecraft-Support ^BT
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Let's have our tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Gotcha. Please reach out to our Marketplace team so they can take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Gotcha. Can you reach out to our Realms team so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
While we don't have any information about upcoming updates to the game, you are more than welcome to submit your feedback on bringing back nether reactor cores to our feedback site: feedback.minecraft.net/hc/en…. That way, our game devs can take a look at your suggestion! ^FF
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Glad to hear that it's working now! If you run into any other issues, let us know and we'd be happy to help. ^BT
You'd have to put your device as Android and I'd suggest selecting Technical for your issue. ^BT
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You may need to have your friend make a ticket with our Support team! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
We're not seeing anything widespread at this time. If you're still running into issues with your Realms, I'd suggest reaching out to our Support team. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support ^BT
Thanks for making that ticket! I see that the ticket has made it in and an agent will be right with you as soon as they get to yours. Thanks again for your patience. ^BT
It looks like this bug has been reported on our bug site at bugs.mojang.com/browse/MCPE-…. Feel free to upvote this so the devs can take a look! ^LK
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Gotcha, we aren't able to text or DM over Twitter. If you haven't already, I'd recommend checking your NAT Type to make sure it's Open. If you're still having trouble, you can complete our request form at aka.ms/Minecraft-Support so we can take a look! ^LK
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Gotcha, in that case please try submitting a new help request at aka.ms/Minecraft-Support and we will assist. If you don't see your platform, make sure you're choosing the right game (Minecraft, not Minecraft: Java Edition). ^LK
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^LK
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