Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We were experiencing a service issue earlier today, but it should now be resolved! Can you try connecting to your Realm now? ^LK
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Mojang Support retweeted
Bedrock and Java Realms availability is recovering. We apologize for the down time, and thank you for your patience as we resolved this issue. Have fun playing! - jp
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Please reach out to our Tech team so we can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Please complete our request form at aka.ms/Minecraft-Support so that one of our Realms specialists can look further into this issue for you. ^FF
Mojang Support retweeted
Update: Java Realms availability has been restored. The team is still actively working to restore availability for Bedrock Realms. We appreciate your patience as resolve this issue. - jp
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I'm going to point you to our Feedback page for that suggestion! feedback.minecraft.net/hc/en… ^BT
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Please reach out to our Realms team and they'll look into that for you. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Not quite sure about that! I'd suggest reaching out to our Realms team to have that looked into. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
That's strange! Can you reach out to our Tech team to have that looked into? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Thanks for that! Your ticket is currently waiting for a Realms agent to respond. We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF
Mojang Support retweeted
Realms is currently unavailable due to a service issue. We are actively working to resolve this. - jp
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Reach out to our Realms team and they can help! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
That's strange! You may need to reach out to Nintendo about that so their support can look into that for you. en-americas-support.nintendo… ^BT
You may need to reach out to our Tech team so they can have a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
We don't have phone support. You mentioned that you reached out to our online support though? Do you have a ticket number? I can take a look for you! ^BT
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Our Accounts team can have a look if you make a ticket with them! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Not sure. How about you reach out to our Tech team so they can look into this for you? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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