Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Understood. Have you or your friend gone into the world's settings and enabled multiplayer? Once that is done, you should see each other's worlds in your friends tab. ^AG
I'm not sure I understand. Can you clarify what you mean by "Xbox live pfp", and is this only happening on single-player worlds or any multiplayer world/Realm/server? ^FF
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We recommend creating an account, voting for the bug, and adding any troubleshooting steps you've tried to resolve the issue. ^AG
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Hi there! We recommend writing to our technical support team at aka.ms/Minecraft-Support so we can assist you further! ^AG
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We recommend writing to our technical support (or Realms, if this is a Realm) team at aka.ms/Minecraft-Support with screenshots and details so we can assist you further! ^AG
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We recommend reaching out to Microsoft Support for assistance recovering your Microsoft account. Please contact them here: support.xbox.com/contact-us ^AG
Feel free to share your feedback for new ssssssssscary Minecraft icon here at: feedback.minecraft.net/hc/en…! ^FF
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Reinstalling the game may resolve this issue, but before doing so, please make sure that you back up your saved worlds first: help.minecraft.net/hc/en-us/…. ^FF
Thanks for that! It looks like we still need a screenshot of the receipt for your purchased Realm, so please make sure to reply to your ticket with that information, and one of our Realms specialists will be able to get this taken care of for you ASAP. ^FF
We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your 7-digit ticket number, we can check in on the status of your request or provide any clarification on next steps. ^FF
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Hey there! We recommend writing to our Realms team at aka.ms/Minecraft-Support so we can assist you further! ^AG
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What seems to be the issue you're running into with Minecraft? Please give us a little more detail about what's going on and any error(s) you're seeing so that we can help troubleshoot or point you in the right direction. ^FF
Hey there! Let's see if we can help. Are either of you running into an error message while trying to connect to each other, by chance? If so, can we see a screenshot of it? ^AG
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To keep your information secure, please complete our request form to our Accounts team at aka.ms/Minecraft-Support so we can safely assist you! ^AG
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Players can change their username every 30 days. Previous usernames are held for an extra week. The process is automated and support helpers can't change them for players, but you can go here minecraft.net/en-us/profile to make the username change. ^AG
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From the start menu on your PC, try searching for “wsreset” and select "Run". You don't need to download anything; this should already be on your computer. This should reset the Microsoft Store and fix any installation issues you may be having. Let us know if this helps! ^FF
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