Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please reach out to our Accounts team and they should be happy to help! Please send us an email at msft.it/6018gfynu and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Thanks for sending in the ticket! We're a little busy at the moment, but I assure you that an agent will reach out to you as soon as they get to yours. ^BT
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To keep your information secure, please complete our request form at msft.it/6015g4FUD. Our tech team will take a look! ^LK
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It sounds like you may be logging in to a different Microsoft account than the one you used before. For assistance recovering any missing Microsoft accounts, please contact msft.it/6019g408J or msft.it/6010g408K. ^LK
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Just to confirm, are you getting an error trying to sign in to Dungeons, or trying to play online? Could you also let us know which platform you use and any troubleshooting you've tried? ^LK
It sounds like you've been trying to contact Microsoft Support. For Minecraft questions, we have our own support site! Please complete our request form at msft.it/6019g4Lzt, and a Marketplace specialist will contact you as soon as possible! ^LK
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Support's really unable to answer stuff like that, but I'd suggest giving those pages a look for any information on opportunities with us. ^BT
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Not sure why! There could be many reasons why that is, but our Tech team can look into that for you. To keep your information secure, please complete our request form at msft.it/6019g4o0v so we can quickly and safely assist with your question! ^BT
Oh gotcha! For this, I'd suggest checking out our Linkedin and our career page! You can find that here and here: msft.it/6017g4oUl & msft.it/6018g4oUm ^BT
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Oh no! Reach out to our Realms team so they can have a look! To keep your information secure, please complete our request form at msft.it/6012g4oZi so we can quickly and safely assist with your question! ^BT
Reach out to our Tech team so they can have a look! To keep your information secure, please complete our request form at msft.it/6012g4oRo so we can quickly and safely assist with your question! ^BT
Try reaching out to our Marketplace team so they can have a look. To keep your information secure, please complete our request form at msft.it/6010g4oGI so we can quickly and safely assist with your question! ^BT
Did you receive a ticket number from us? If you did, pass that over and I can take a look and see what happened. ^BT
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^LK
Gotcha! In that case, please complete our request form at msft.it/6010g271q. Our Realms team will review and get back to you as soon as possible! ^LK
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Just to confirm, have you tried any troubleshooting for this issue so far, such as restarting your console and your network hardware? What platform are you playing on? ^LK
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To keep your information secure, please complete our request form at msft.it/6017g2foH. Our Realms team will be able to quickly and safely assist with your question! ^LK