Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
Replying to @CiscoFever
Did you get a ticket number from us? If so, please give that for me and I can take a look! ^BT
Replying to @xXStickminReve3
Our Tech team can take a look for you if you make a ticket! To keep your information secure, please complete our request form at msft.it/6013g7m6T so we can quickly and safely assist with your question! ^BT
Replying to @uniSy7
Let's have our Tech team take a look! To keep your information secure, please complete our request form at msft.it/6019g7lfP so we can quickly and safely assist with your question! ^BT
Replying to @jimbowzking
You'd have to reach out to Microsoft Support about this since we don't have access to their account management system. Please reach out to Microsoft Support at msft.it/6018g7l2p on Twitter, or through their help site directly: msft.it/6019g7l2V ^BT
Replying to @migul27
If you purchased on your Xbox, you may need to repurchase it again on PC in order to access it. ^BT
Replying to @TimboRoberts
Let's have our Accounts team take a look! Please send us an email at msft.it/6016g7lQi and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Replying to @Aramati_
I'd suggest reaching out to our Accounts team so they can take a look and help with any migration issues that you may have. Please send us an email at msft.it/6019g7lWU and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Replying to @hungminhan
Let's have our Tech team take a look! To keep your information secure, please complete our request form at msft.it/6011g7liX so we can quickly and safely assist with your question! ^BT
Replying to @LocusTaken
Please visit our bug report site to see if the problem has already been reported: msft.it/6017g7lg9. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/6018g7lgi ^BT
We can help if you make a ticket with our Accounts team! Please send us an email at msft.it/6012g7lby and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Replying to @hungminhan
Hi! Can you check if the version number for the Minecraft Launchers match? -AG
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Replying to @pvrtygirl
We recommend writing to our technical support team at msft.it/6014g7rWg, so we can assist you further! -AG
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Replying to @An700dre07
We recommend writing to our technical support team at msft.it/6013g7RYV, so we can assist you further! -AG
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Replying to @Liyilyri
I see! Hmm, I'm seeing the term "experiments" in the tag. Did this world by chance enable experimental features, or was it perhaps made while in the Minecraft Preview program? -AG
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Replying to @ChineseSuCh
Hi there! Have you tried using a wired connection with your PlayStation 4 and selecting an Open NAT type (Type 2)? How long have you been experiencing this issue? -AG
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Replying to @kiephie
Hi! We encourage you and others experiencing this issue/error message to write to us at msft.it/6016g7Rrp, so we can assist you further! -AG
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Replying to @Xx_Starry93_xX
Hi there! We recommend writing to us at msft.it/6011g7RO9, so we can assist you further! -AG
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Replying to @Doo_oom21
We recommend writing to our tech support team at msft.it/6010g7R32, so we can assist you further! -AG
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Replying to @YtMountain
We recommend writing to our tech support team at msft.it/6013g7R3H, so we can assist you further! -AG
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Replying to @GalacticStinger
We're tracking this issue here: msft.it/6015g7RMV Before moving your data, please make sure to perform a backup, just in case. Whether the issue persists or not after performing this troubleshooting step, we encourage you to add the results to the report page! -AG
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