Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Once a Microsoft account has been linked to a PSN account, neither of the accounts can be associated with a different account. Unlinking accounts will cause your purchases to be returned to the original Microsoft account and will no longer be available on the PSN account. ^LK
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Thanks for reaching out! Be sure to share your feedback for a PS5 port for Minecraft here: feedback.minecraft.net/hc/en… so that the devs can get eyes on your suggestion! ^FF
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Minecraft worlds are stored locally and aren't attached to your account; this means we're unable to recover that data if it has been corrupted. Check our guide on managing data and game storage in Bedrock editions to help prevent this in the future: bit.ly/3c9PK76. ^FF
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
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No worries! You should be able to by following this link: feedback.minecraft.net/hc/en… ^BT
Yep! If you're running into issues with accessing Forge, you'd have to reach out to Forge. We'd only be able to help with the vanilla launcher. ^BT
I'd suggest sending this suggestion to our Feedback page for our Devs! feedback.minecraft.net/hc/en… ^BT
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In that case, you may need to reach out to Forge! We can only offer support for our launcher, sorry to say! ^BT
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If you aren't able to create your Realm, please complete our request form at aka.ms/Minecraft-Support and our Realms team will take a look! ^LK
Gotcha. We apologize for the inconvenience. Our team is aware of this issue and is currently working on a fix that should mitigate the problem as soon as possible. For updates on this issue, you can visit bug report page: bugs.mojang.com/browse/MCPE-… ^LK
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Sorry to hear you're having trouble with your skins. Could I ask which platform you're playing on and the specific issue you're running into? ^LK
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We apologize for the inconvenience. Our team is aware of this issue and a bug report has been filed. For updates on this issue, you can visit the bug report here: bugs.mojang.com/browse/MCPE-… ^LK
Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Gotcha! At this point, I'd just suggest waiting for the Agents to reach back out to you. Thanks for making that ticket for us. ^BT
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Can you reach out to our Tech team so they can have a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Gotcha. Please reach out to our Realms team so they can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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