Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
Replying to @whitebearYT_
Let's see if we can fix that! If you could, can you try another browser and/or device to see if that helps? I'd also suggest clearing your cache! ^BT
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Replying to @Iskandr82
I'd suggest trying with another browser and/or device to see if that helps! Also, give clearing your cookies a try too. ^BT
Replying to @KozmikPortal
Please visit our bug report site to see if the problem has already been reported: msft.it/60129XkR8. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60139XkRD ^BT
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Replying to @Patrick28670807
Thanks for going ahead and adding that to our Feedback page! Support doesn't have the power to really consider the ideas, but sending it to the Feedback page for our Devs to look at is a great start! ^BT
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Replying to @VojtaKCZ
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found at msft.it/60169XkDi. ^BT
Replying to @AshleyBourke5
Please visit our bug report site to see if the problem has already been reported: msft.it/60129XX78. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60139XX7D ^BT
Replying to @rayma984
If you could, can you try clering your cache and cookies to see if that would help? I'd also suggest trying another browser and/or device if you haven't already. ^BT
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Replying to @Olternaut
We'd be happy to assist you with your rmigration issue, but we'll need to look into that for you! To keep your information secure, please complete our request form at msft.it/60119XXlP so we can quickly and safely assist with your question! ^BT
Replying to @gordanc2000
Huh, that's strange! Can you try another browser and/or device to see if that helps? I'd also suggest clear your cache and cookies. ^BT
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Replying to @Pyrion433
Please visit our bug report site to see if the problem has already been reported: msft.it/60169XXVn. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60179XXVX ^BT
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Replying to @rldeluca78
Gotcha. Can you reach out to our Marketplace team so they can have a look? To keep your information secure, please complete our request form at msft.it/60179XXJv so we can quickly and safely assist with your question! ^BT
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Replying to @Jujunonlmao
I'd suggest reaching out to our Support team and they should help you with getting your account back. Please send us an email at msft.it/60169XX1E we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Replying to @Arxxuss
Hello! We cannot perform account recoveries here. To keep your information secure, please complete our request form to our Accounts team again at msft.it/60119XDaD, so we can safely assist you! -AG
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Replying to @expbtw
We recommend writing to our Realms Support team at msft.it/60149XDcn, so we can assist you further! -AG
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Replying to @sniqz_
If you're experiencing issues with creating a ticket (msft.it/60139XDi3), please try clearing your cache/cookies and perhaps trying with another browser/device. If your inquiry is not account-related, let us know, we'll do our best to assist. -AG
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Replying to @AmreDevya
Glad to hear it worked! If you need anything else from us, please let us know. -AG
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Replying to @Johnjohnson447
It looks like our account support agents are still working with you on your case. Please continue corresponding with them over email. Please note that we cannot assist players with account recoveries here. -AG
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Replying to @hbybh9400
We'll need to take a closer at look at this for you, so please be sure to fill out our Support form at msft.it/60149nlkw and one of our specialists will respond as soon as possible. ^FF
Replying to @hbybh9400
Are you using an email address or a Java profile name to sign in? If you still have a Legacy Minecraft account, you'd need to use your profile name instead of your email. If it's still not letting you sign in, however, then please send us a ticket: msft.it/60149nlH6. ^FF
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Replying to @hbybh9400
What happens when you click on the Log In button? Is it just unresponsive, or are you seeing any errors? ^FF
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