Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We're unable to offer support for mods or modded Minecraft games, but check out our guides going over general info on mods for Minecraft: Java Edition and addons for Bedrock: msft.it/60179nix5 & msft.it/60189nixg. ^FF
Are you seeing demo mode in the launcher? If so, that generally means you're signing in with an account that doesn't own a copy of Minecraft. Try signing in with any other emails you may have used, and let us know if you're still running into any issues. ^FF
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I'm not sure I understand, do you have a Mojang account? If not, then you don't have to worry about migrating your account. All Minecraft: Java Edition accounts created after December 2020 use a Microsoft account, so only accounts created prior to that date have to migrate. ^FF
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We are aware of intermittent Legends matchmaking issues. We're working on the issue, thanks for your patience.
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To keep your information secure, please complete our request form to our Accounts team at msft.it/60149nB38, so we can safely assist you! -AG
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We recommend writing to us at msft.it/60139nBKR, so we can assist you further! -AG
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You can share your suggestions and feedback for Minecraft here: msft.it/60129nBJm. -AG
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To keep your information secure, please complete our request form to our Accounts team at msft.it/60189nByQ, so we can safely assist you! -AG
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To keep your information secure, please complete our request form to our Accounts team at msft.it/60129nBHg, so we can safely assist you! -AG
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We recommend writing to our Realms Support team at msft.it/60149nBGY, so we can assist you further! -AG
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To keep your information secure, please complete our request form to our Accounts team at msft.it/60109nB1k, so we can safely assist you! -AG
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To keep your information secure, please complete our request form at msft.it/60129VkVI so we can quickly and safely assist with your question! ^FF
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If you're experiencing crashing, we can help if you make a ticket with us! To keep your information secure, please complete our request form at msft.it/60139VGtN so we can quickly and safely assist with your question! ^BT
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If you want a refund, you'd gotta reach out to Microsoft about that. If you need help with reinstalling the game, I'd also suggest contacting our Tech team since they'd be better able to help you with troubleshooting that. ^BT
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Let's have our Tech team take a look! To keep your information secure, please complete our request form at msft.it/60199VGTD so we can quickly and safely assist with your question! ^BT