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Redmond, WA
Joined January 2013
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You should be able to make the ticket, no problem! Just go ahead and do that and our support should be able to help. ^BT
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No worries! Please send us an email at msft.it/60119pb03 Accounts team will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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I'd suggest letting them know that. We have other ways of verification, so the e-mail, so it should be fine if you can answer everything else. ^BT
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That's not something we would really know or have as support, but I'd highly suggest keeping an eye on the page or providing updates if you have some. Thanks for reaching out and for your patience! ^BT
Gotcha! If you could, can you reach out to our Accounts team so they can look into that for you? I'd also suggest giving them a screenshot of the error you're getting. ^BT
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Let's have our Accounts team take a look! To keep your information secure, please complete our request form at msft.it/60129pTur so we can quickly and safely assist with your question! ^BT
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It's possible that you're logging into an account that doesn't have a game license. I'd suggest checking this FAQ to see if it helps: msft.it/60169pTyy ^BT
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We can also help you by verifying ownership of your account. I'd suggest continue working with the agent in the ticket and they should be able to help! ^BT
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Not sure why, but our team can take a look for you! To keep your information secure, please complete our request form at msft.it/60119Tv8V so we can quickly and safely assist with your question! ^BT
We can't bring stuff back that's been lost or corrupted. If your data has become corrupted, there are methods available from online resources to help with fixing. Please be aware that these methods involve editing save files so use those guides at your own risk. ^BT
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If you haven't already, I'd definitely recommend sending that suggestion over to our Feedback page! msft.it/60159TczP ^BT
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Hmm, let's have our Tech team look into that for you! To keep your information secure, please complete our request form at msft.it/60149TihA so we can quickly and safely assist with your question! ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at msft.it/60129Tivi so we can quickly and safely assist with your question! ^BT
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Double check that you're logging in with the right credentials. I'd also suggest giving this FAQ a look to see if it helps! msft.it/60199Tijd ^BT
Let's have our Tech team look into it! To keep your information secure, please complete our request form at msft.it/60129Tiyn so we can quickly and safely assist with your question! ^BT
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Can't DM, but I'd suggest reaching out to our Accounts team so they can take a look! Please send us an email at msft.it/60149T9Lg we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Let's have our Accounts team take it from here. Please send us an email at msft.it/60109T9oK we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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