Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Hi there! Looks like you're having trouble registering on the bug report site. We recommend clearing your cache and cookies. If you're still having trouble, try using another web browser or device, such as a phone or tablet. -AG
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To keep your information secure, please complete our request form to our Accounts team at msft.it/60199rz4D, so we can safely assist you! -AG
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Hi there! We recommend voting for an existing bug report or submitting a new bug report here: msft.it/60189rzNE -AG
Hi Donot, thank you for letting us know this issue is still happening. I'm going to try and see if we can work with you on your Account through DMs instead. Can you please send us a DM? ^FF
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To keep your information secure, please complete our request form to our Accounts team at msft.it/60119RtUR, so we can safely assist you! -AG
Thank you. It looks like an agent has sent a response. Please check your inbox and correspond with the agent there. -AG
We cannot support or recommend software developed by third parties, as we cannot guarantee their safe handling of your data. We recommend installing our official Minecraft Launcher instead: msft.it/60189RYt0 -AG
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Hi. This was a known issue last year that has since been resolved. If you are still having connection issues, please reach out to our technical support team by making a ticket: msft.it/60199RYmv -AG
Like traditional console games, each device must own its own copy of Minecraft in order to play the game. If you wish to play on a different platform, then you would need to purchase a new license for the game on your Android device. ^FF
Our Support intake form is up and running in all supported languages. Thanks for your patience!
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That's strange! If you could, can you try clearing your cache and cookies and see if that would help? I'd also suggest using another browser/device if you haven't done so already. ^BT
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We can't open or answer DMs, but we'd be happy to help. Pass over that ticket number and I'll take a look. ^BT
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Please visit our bug report site to see if the problem has already been reported: msft.it/60129R6Ne. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60139R6N5 ^BT
Not sure why! I'd suggest reaching out to our Realms team so they can look into that. To keep your information secure, please complete our request form at msft.it/60139uCE5 so we can quickly and safely assist with your question! ^BT
That's not something we would be able to help with as support, but I'd suggest sending that as feedback to our Feedback page for our Devs. You can do that by following this link: msft.it/60199u77L ^BT
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Let's have our Tech team take a look! To keep your information secure, please complete our request form at msft.it/60169u7I4 so we can quickly and safely assist with your question! ^BT
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We'd recommend reviewing that bug report periodically to see if any new workarounds or information become available. Please note that we at Minecraft Support are unable to provide an estimate on when the issue will be resolved. Thank you for your understanding. ^FF
Your best bet is to submit your feedback and suggestions at msft.it/60159ulVU. That way, our game devs can take a look at your ideas! ^FF