Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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I'd say to reach out to our Support team about that. To keep your information secure, please complete our request form at msft.it/60179u96z so we can quickly and safely assist with your question! ^BT
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Let's have our Marketplace team take a look! To keep your information secure, please complete our request form at msft.it/60199ugFz so we can quickly and safely assist with your question! ^BT
Let's have a Technical specialist take a closer look. Please complete our request form at msft.it/60119uegD and be sure to include any relevant screenshots and troubleshooting steps you've already tried. ^FF
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It sounds like you may have run into a known issue: msft.it/60139ubcU. You can upvote if the issue hasn't been resolved. To vote for or watch issues, you can find the options to do so on the upper right of any bug report page. ^FF
It looks like your ticket is currently waiting for an agent response. We don't have an ETA on response time at the moment, but we definitely appreciate your patience! Our team will get back to you as soon as they possibly can. ^FF
Let's have our Tech team take a look! To keep your information secure, please complete our request form at msft.it/60119uXHh so we can quickly and safely assist with your question! ^BT
Gotcha. It looks like you forgot your Microsoft e-mail, so you'll need to reach out to Microsoft Support about this. Please reach out to Microsoft Support at msft.it/60199un2T on Twitter, or through their help site directly: msft.it/60109un2p ^BT
Gotcha. In that case, I'd suggest reaching out to Microsoft Support. For assistance with your Microsoft account, please reach out to Microsoft Support at msft.it/60189unrI on Twitter, or through their help site directly: msft.it/60199unrL ^BT
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It's possible that you're logging into the wrong account. Double check your crendentials and make sure that you're logging into the right Microsoft account. I'd also suggest checking this FAQ to see if it helps: msft.it/60189unyK ^BT
If you have an idea for a Minecraft collaboration, your best option is to share your suggestion at our feedback site: msft.it/60139PCRF. That way our devs can view your ideas! ^FF
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This is known issue. If you haven't already, try completely closing Minecraft and reopening the game, log out/in from your Microsoft account, or try to download the world again. If you find that the download is finishing immediately, this means that it was unsuccessful. ^FF
Thanks for giving me that username! Checked out the ticket and it looks like you received a response on Aug 19th from one of our agents. Can you try using your phone to see if you can access the ticket at all? ^BT
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Gotcha. Can you reach out to our team so they can have a look? To keep your information secure, please complete our request form at msft.it/60179PLPl so we can quickly and safely assist with your question! ^BT
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Let's have our Tech team take a look! To keep your information secure, please complete our request form at msft.it/60159Prpf so we can quickly and safely assist with your question! ^BT
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Huh. Let's have our Support team take a look at that. To keep your information secure, please complete our request form at msft.it/60109PuVa so we can quickly and safely assist with your question! ^BT
Can you send me a screenshot of that error? I'd be happy to take a look at it for you once we have more info. ^BT