Thank you for providing your ticket number. Your ticket is currently still in the queue and awaiting a response from our support agents. We ask for your continued patience at this time. -AG
Hi! A support agent from our account specialists team will arrive at your ticket once it comes up in the queue. If you like, you can provide us with the ticket number, and we can check on the ticket's status. Do you have a ticket number? -AG
Hi! It looks like this item is unlocked by completing an achievement. We recommend completing the achievement on each device to use the item on said device. -AG
Looked through our database and we were able to find your ticket! An agent will be with you as soon as they get to it and you'll get a response through e-mail. Thanks so much for your patience and let us know if you run into any other issues! ^BT
Gotcha! If you could, can you reach out to our Support team to look into that? To keep your information secure, please complete our request form at msft.it/60169yFU0 so we can quickly and safely assist with your question! ^BT
Please reach out to our Support team! To keep your information secure, please complete our request form at msft.it/60179yFY3 so we can quickly and safely assist with your question! ^BT
Gotcha. I'd suggest making a ticket with our team and then our team should be able to help you through e-mail! To keep your information secure, please complete our request form at msft.it/60149yvvg so we can quickly and safely assist with your question! ^BT
Let's have our Support team take a look! To keep your information secure, please complete our request form at msft.it/60129ypFY so we can quickly and safely assist with your question! ^BT
Please reach out to our Accounts team so they can have a look. Please send us an email at msft.it/60159ypIP we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
I'm a little confused on what's going on here. You said that you installed it but now you're unable to reinstall? Does it give you an error message when you try to do so? ^BT