Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
Replying to @VojtaKCZ
We recommend writing to us at msft.it/60149JeJA, so we can assist you further! -AG
Replying to @InfectedMatrix
Thank you for providing your ticket number. Your ticket is currently still in the queue and awaiting a response from our support agents. We ask for your continued patience at this time. -AG
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Replying to @Whalle22
To keep your information secure, please complete our request form to our Accounts team at msft.it/60149Jb9n, so we can safely assist you! -AG
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Replying to @InfectedMatrix
Hi! A support agent from our account specialists team will arrive at your ticket once it comes up in the queue. If you like, you can provide us with the ticket number, and we can check on the ticket's status. Do you have a ticket number? -AG
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Replying to @AshleyBourke5
Hi! It looks like this item is unlocked by completing an achievement. We recommend completing the achievement on each device to use the item on said device. -AG
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Replying to @YTMILLSEY
Looked through our database and we were able to find your ticket! An agent will be with you as soon as they get to it and you'll get a response through e-mail. Thanks so much for your patience and let us know if you run into any other issues! ^BT
Replying to @matko44svk
Gotcha! You should be able to make another account and attach it just fine. If you run into any issues with it, let us know. ^BT
Replying to @earth_bat
Gotcha! If you could, can you reach out to our Support team to look into that? To keep your information secure, please complete our request form at msft.it/60169yFU0 so we can quickly and safely assist with your question! ^BT
Replying to @essential34
Please reach out to our Support team! To keep your information secure, please complete our request form at msft.it/60179yFY3 so we can quickly and safely assist with your question! ^BT
Replying to @Creeperbr7979
Please complete our request form at msft.it/60179yx3P so that we can look further into this issue for you. ^FF
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Replying to @ynow37
Please complete our request form at msft.it/60199yxMx so that we can look further into this issue for you. ^FF
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Replying to @Denis_1345
Please complete our request form at msft.it/60149yxMk so that we can look further into this issue for you. ^FF
Replying to @matko44svk
You mean a Java account to your Microsoft one? I'd be happy to help once I have more info. ^BT
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Replying to @audiopsyence
The only way you'd be able to is if you have a backup of your world from before you lost your stuff. ^BT
Replying to @YTMILLSEY
Gotcha. I'd suggest making a ticket with our team and then our team should be able to help you through e-mail! To keep your information secure, please complete our request form at msft.it/60149yvvg so we can quickly and safely assist with your question! ^BT
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Replying to @Glowing_p
Let's have our Support team take a look! To keep your information secure, please complete our request form at msft.it/60129ypFY so we can quickly and safely assist with your question! ^BT
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Replying to @IamNickRoper
Please reach out to our Accounts team so they can have a look. Please send us an email at msft.it/60159ypIP we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Replying to @YTMILLSEY
We'd be happy to help. If you received a ticket number, can you give it to me? I'd like to take a look. ^BT
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Replying to @Dorian47771
Glad to hear that it's been fixed! Let us know if you run into any other issues. Otherwise, have a great rest of your day! ^BT
Replying to @Dorian47771
I'm a little confused on what's going on here. You said that you installed it but now you're unable to reinstall? Does it give you an error message when you try to do so? ^BT
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