Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Gotcha, have you tried any troubleshooting so far, such as restarting your phone or reinstalling the game? Be sure to back up any worlds you want to keep. Deleting the app will delete all worlds unless they have been saved elsewhere. msft.it/60189HrKs ^LK
Hmm, I'm also getting that error personally, though I don't know if that guarantees that it's a widespread issue. Could you submit a ticket at msft.it/60199Huf7? Our teams will be able to better track this and offer more troubleshooting! ^LK
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Hmm, this would probably be best reported up as a bug. Please visit our bug report site to see if the problem has already been reported: msft.it/60149HPgr. If you've found a new bug, visit our FAQ here on how to submit one: msft.it/60159HPgT ^LK
Gotcha! If you could, can you reach out to our Tech team so they can have a look at this? To keep your information secure, please complete our request form at msft.it/60129Hzr6 so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: msft.it/60109HzyA. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60119Hzy7 ^BT
That's not something we'd be able to answer, but there's many community-ran resources online that should be able to answer any questions you may have. ^BT
Gotcha. You'll have to reach out to the server admins and they should be able to help you with that. ^BT
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Let's have our Realms team take a look! To keep your information secure, please complete our request form at msft.it/60189HE6C so we can quickly and safely assist with your question! ^BT
Gotcha. If you could, can you reach out to our Realms team so they can take a look? To keep your information secure, please complete our request form at msft.it/60179HD4B so we can quickly and safely assist with your question! ^BT
I'd suggest taking a peek at this FAQ if you have any questions about the guidelines: msft.it/60119HDLN ^BT
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Please visit our bug report site to see if the problem has already been reported: msft.it/60129HDag. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60139HDa9 ^BT
No worries! I'd suggest checking our FAQ here that has information on those guidelines: msft.it/60199HDsb ^BT
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No worries! I'd suggest reaching out to our Tech team so they can have a look! To keep your information secure, please complete our request form at msft.it/60129HDcy so we can quickly and safely assist with your question! ^BT
Gotcha! Can you reach out to our Tech team so they can have a look? To keep your information secure, please complete our request form at msft.it/60119HDdx so we can quickly and safely assist with your question! ^BT
We recommend writing to our Realms team at msft.it/60149Gxjj, so we can assist you further! -AG
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It sounds like there may be connectivity issues that are causing these anomalies. Have you tested with a wired connection or another available network to see if the lag is mitigated? Which platform are you using, by the way? -AG
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Hi! We recommend contacting Microsoft Support for assistance with recovering your Microsoft account: msft.it/60119GtzZ
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Minecraft should update automatically, but you can refer to our guides explaining how to manually update Minecraft here: msft.it/60159GtJ3 -AG
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