Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
Replying to @lollipo84305103
What's going on with your game? We'd be happy to help once we have more info. ^BT
Replying to @TylerGlab
Can you let me know what platform you guys are playing on when you run into this issue? ^BT
Replying to @Leo91200871
Make sure to double check if you added any extra spaces at the beginning or the end. Also, try another browser if you can, or clear your cache and cookies. ^BT
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Replying to @BleyCraft
Our support should be able to help if you make a ticket with us! Please send us an email at msft.it/601198rjB and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Replying to @jotcrow
We don't have phone support, but we can help in the ticket! Thanks for sending in that reply though; I assure you that an agent will reach out to you as soon as they can! ^BT
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Replying to @MrDoge1149059
Try reaching out to our Support team so they can take a look! To keep your information secure, please complete our request form at msft.it/601398rVH so we can quickly and safely assist with your question! ^BT
Replying to @ClydeNoIQ
You may need to reach out to The Hive support then since we can only help with the vanilla launcher. Let us know if you have any other questions we can help with! ^BT
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Replying to @wjafarrow
I'd suggest reaching out to Microsoft Support about this since we don't have access to their account management system. Please reach out to Microsoft Support at msft.it/601398rMc on Twitter, or through their help site directly: msft.it/601498rMY ^BT
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Replying to @AugustLutzke
Please visit our bug report site to see if the problem has already been reported: msft.it/601498r1e. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/601698r1g ^BT
Replying to @LsLoti808
That's odd. How about you reach out to our Team so they can take a look? To keep your information secure, please complete our request form at msft.it/601598RhS so we can quickly and safely assist with your question! ^BT
Replying to @Leo91200871
Please reach out to our Realms team and they'll be able to help. To keep your information secure, please complete our request form at msft.it/601098R28 so we can quickly and safely assist with your question! ^BT
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Replying to @edenilson_ujiko
Let's have our Tech team take a look! To keep your information secure, please complete our request form at msft.it/601298Rxs so we can quickly and safely assist with your question! ^BT
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Replying to @Rambo_nVs_
Our Accounts team can take it from here! Please send us an email at msft.it/601198RUd and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Replying to @MaaRiia15YT
We'd be happy to help once we have more info. What seems to be the problem? ^BT
Replying to @lillithmarss
Not sure why, but our team can look into that for you if you make a ticket with us. To keep your information secure, please complete our request form at msft.it/601198ReL so we can quickly and safely assist with your question! ^BT
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Replying to @Chaos2344
Sounds like you may have run into a bug. Visit our bug report site to see if the problem has already been reported: msft.it/60109BWPI. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/60119BWPL ^FF
Replying to @BeveragedDriver
Thanks for that! Your request made it to our queue and is awaiting a response from a Realms specialist. We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience! ^FF
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Replying to @KushnerPreston
Please complete our request form at msft.it/60139BWJ1 so that one of our Technical specialists can look further into this issue for you. ^FF
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Replying to @Lorenzo786
Are you on Bedrock or Java, and what device are you playing Minecraft on? Is this happening on Realms, servers, multiplayer worlds, or single-player worlds? Please send us some more details so we can better assist! ^FF
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Replying to @jotcrow
It looks like we specifically needed a screenshot of your receipt, but one of our Realms experts will respond back to you as soon as they possibly can. Thank you for your patience! ^FF
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