Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please visit our bug report site to see if the problem has already been reported: msft.it/60139YXG1. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60149YXGG ^BT
Our Realms team would be happy to help if you make a ticket. To keep your information secure, please complete our request form at msft.it/60189YnbM so we can quickly and safely assist with your question! ^BT
Let's have our Tech team take a look at this! To keep your information secure, please complete our request form at msft.it/60169YrXE so we can quickly and safely assist with your question! ^BT
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Thanks for bringing that to us. If you could, can you make a ticket with that info inside for our team? To keep your information secure, please complete our request form at msft.it/60119YR4H ^BT
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We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found at msft.it/60199YRtR. ^BT
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You should get an e-mail when you make a ticket with us. If you did, you can just reply to the e-mail and that can work. Please just make sure to attach that error code. ^BT
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If you haven't already, I'd suggest reaching out to our Support team so they can look into your crashing. To keep your information secure, please complete our request form at msft.it/60129YRPp so we can quickly and safely assist with your question! ^BT
I'd suggest reaching out to our support team so they can look into that! To keep your information secure, please complete our request form at msft.it/60139YRDZ so we can quickly and safely assist with your question! ^BT
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Thanks for doing that! I'd suggest continuing work with our team and they should be able to work through this with you! ^BT
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The migration period is over as of September 19th, but I'd suggest seeing our Post-Migration Process FAQ for more info: msft.it/60159Yu03 ^BT
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As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account-related issues as account migration has ended. Please see out Post-Migration Process FAQ for more info: msft.it/60119YuoX ^BT
I'm not seeing a ticket number there. Could you provide it for me again? I'd be happy to help once I have it. ^BT
Huh! I'd suggest sending this right on over to our Tech specialists to they can take a look too. To keep your information secure, please complete our request form at msft.it/60109cfpu so we can quickly and safely assist with your question! ^BT
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The game license doesn't transfer from one platform to another. If you want to play on PC, you'll have to repurchase on PC and your Android license will stay on Android. ^BT
You'll have to be online in order for everyone to play on LAN! IF you run into any issues with that, definitely let us know. ^BT
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I'd suggest reaching out to our Support team so they can look into it in more depth. To keep your information secure, please complete our request form at msft.it/60119c0qS so we can quickly and safely assist with your question! ^BT
Let's have our Tech team take a look at that! To keep your information secure, please complete our request form at msft.it/60189c0kQ so we can quickly and safely assist with your question! ^BT
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As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account-related issues as account migration has ended. Please see out Post-Migration Process FAQ for more info: msft.it/60189cx3C ^BT
Let's have our Tech team look at that. To keep your information secure, please complete our request form at msft.it/60189cxKw so we can quickly and safely assist with your question! ^BT