@MojangSupport My nephew's account got hacked; the name was 'prospero21' and the email adress was set to his father's Gmail account, but now it has been changed.. and we can't login.. it was an old alpha account which wasn't linked to a Mojang account yet.. how do we proceed?
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Replying to @hvanmegen
Hi. Please contact us at help.mojang.com/customer/por…, and we'll help you out. ^DS

May 21, 2018 · 11:14 AM UTC

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Replying to @MojangSupport
Thanks, you already helped him do a password reset!