@MojangSupport Password reset not working - no acknowledgement email or email to set new password received. HELP !!! Have tried multiple times...
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Replying to @StuffILike12
In that case, please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH

Apr 23, 2018 · 5:03 AM UTC

1
Replying to @MojangSupport
Ty. We did fill in the form without the Transaction ID - good to know it sounds like we could still be helped !