Having trouble accessing your account? For help with the most common issues, visit our help article at: help.mojang.com/customer/por….
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I’m not receiving emails for a password reset, I currently can’t log in after many failed attempts when I keep up to date passwords so I know I wasn’t doing it wrong, my father lost the transaction id and doesn’t know what credit card he used.. PLEASE HELP :(
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Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^EA

Feb 28, 2018 · 8:20 AM UTC