I’m now 4+ days without a response to my ticket. My account has been hacked, most likely from the #Minecraft leak. Only 1 weak response in social w no follow up. Be warned parents. #digitalkids #parenting #privacy #customersupport #badservice @MojangSupport @Mojang @minecraft
Replying to @MojangSupport
I already have 3 tickets in, and we’re well over the 48 hour SLA mark. Your breach has apparently granted dark web purchase of my info. That’s not on me, that’s on you. I hope to have proper assistance today. Plz escalate my ticket.
1
Replying to @IzzyNeis
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^JH

Feb 12, 2018 · 6:48 AM UTC

1