@MojangStatus @MojangSupport trying to help my son w/something minecraft on his new pc-need to sign up for mojang account but already redeemed game on W10 pc, wants me to buy again?! Cant redeem game code twice, how do I add game to mojang account
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Hey @Mojang 4 days now tweeting back & forth w/@MojangSupport & NOTHING has happened. They just keep asking the same question & I keep answering same thing. No response via emails sent 4 days ago
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Replying to @Sarah_G_Barker
If you didn't receive this, then we have not received your email. Please try again ^AH

Jan 28, 2018 ยท 9:08 AM UTC

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Replying to @MojangSupport
You received my email lol. I sent you screenshots of the email, sent. And I received an automated response that it was received. No case number.