@MojangSupport HELP! I'm in need of a Christmas miracle! I can log in to my account but its saying my secret questions are wrong, I can't reset my security questions either as its linked to an old email!
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Replying to @MorganBowler
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^PS

Dec 24, 2017 Β· 12:48 PM UTC

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Replying to @MojangSupport @MorganBowler
I can't redeem my code. It freezes in "Placing Order". The code was a gift from a friend. What could I do?! I spent more than 2 hours trying to get my game.
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Make sure you're visiting the correct web page. Also, try using a different web browser or device. ^PS