Replying to @FrankTrivium
I'm sorry to hear this. Can you please clarify the issue so that we can assist? ^JH

Dec 12, 2017 · 7:37 AM UTC

1
Replying to @MojangSupport
I got the Xbox One edition of Minecraft a month ago and played the 5 hours to get the "Better together" update. I even buy a pack of additional content, but the game is not unlocked. I consider it unfair to have to buy the game twice.