Can we DM? I have an issue and would prefer a Live person to chat to rather than emails. @MojangSupport
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Replying to @CodyTheRed
I'm sorry but we can not provide a live chat support, the Twitter support is also very limited, please email us ^AH

Sep 24, 2017 · 9:47 AM UTC

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Replying to @MojangSupport
Oh, never mind. he issue was resolved. Thank you.