@MojangSupport Hi, I sent you guys an email 3 days ago requesting help w/ Minecraft, and still haven't gotten a response. Is there a reason?
2
Replying to @ThorHC11
Hi! Can you DM (direct message) the support case number or contact email address? Pls don't send it in a public tweet. ^DS

Jul 25, 2017 · 2:38 PM UTC

1
Replying to @MojangSupport
I can't send a dm w/o a two-way follow.