@MojangSupport We have an active Minecraft Realms subscription, but when I try to click the wrench icon nothing happens. Is configure down?
2
Replying to @maxfieldd
The configurations should work, what Edition are you using? Please make sure that you have a stable internet connection^AH

May 28, 2017 · 10:19 AM UTC

8
Replying to @MojangSupport
We have a wired 300mb connection and we have signed into the main account on 1.11.2. I deleted the contents of the .mc file. Still nothing
Replying to @MojangSupport
My mouse is wired by the way.
Replying to @MojangSupport
We can load into the realm and commands work I game.
Replying to @MojangSupport
I logged out of and back into my account btw.
Replying to @MojangSupport
Sorry, we are on the PC edition .
Replying to @MojangSupport
I was ultimately able to access them from another pc. Is there a reason it wouldn't work?