Excuse me @MojangSupport, an old friend of mine bought Minecraft back in the alpha days but has lost access to the game. >>
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>>We thought the problem was that his account had not been migrated but as the screen cap shows, it has been migrated.>> @MojangSupport
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>>Long story short, how can my friend regain access to Minecraft, we don't play it often, but when we do, it is together. :-/ @MojangSupport
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Replying to @CaffComm
You are the only one who has this issue. I would suggest trying to access the contact form from another location/network. ^JH

Mar 22, 2017 · 8:00 AM UTC

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Replying to @MojangSupport
Look, @MojangSupport the emails are actually the lesser issue here. The R E A L issue is stated right here:
Excuse me @MojangSupport, an old friend of mine bought Minecraft back in the alpha days but has lost access to the game. >>