Excuse me @MojangSupport, an old friend of mine bought Minecraft back in the alpha days but has lost access to the game.
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>>We thought the problem was that his account had not been migrated but as the screen cap shows, it has been migrated.>>
@MojangSupport
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>>Long story short, how can my friend regain access to Minecraft, we don't play it often, but when we do, it is together. :-/
@MojangSupport
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In that case, contact us at help.mojang.com/customer/por… and ensure that the contact email address is an active email address^JH
Mar 21, 2017 · 9:31 AM UTC
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