Excuse me @MojangSupport, an old friend of mine bought Minecraft back in the alpha days but has lost access to the game. >>
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>>We thought the problem was that his account had not been migrated but as the screen cap shows, it has been migrated.>> @MojangSupport
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>>Long story short, how can my friend regain access to Minecraft, we don't play it often, but when we do, it is together. :-/ @MojangSupport
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Replying to @CaffComm
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AH

Mar 19, 2017 · 11:08 AM UTC

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Replying to @MojangSupport
Every time we do that your "service" either freezes or claims to send an email it doesn't send. @MojangSupport