@MojangSupport need help with MC, very hard to describe in a tweet, can you follow back so I can DM you issue? Thanks!
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Replying to @BiggerByteTech
We do provide support for Minecraft accounts. Please contact us via email. ^EA

Mar 3, 2017 · 6:46 AM UTC

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Replying to @MojangSupport
I have an had a response saying that you don't offer support