Having trouble accessing your account? For help with the most common issues, visit our help article at: help.mojang.com/customer/por….
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I tried this and even reset the password. Still cannot login.
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Replying to @altalus
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^EA

Mar 1, 2017 · 6:29 AM UTC

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Replying to @MojangSupport
Lastest message from support was on Monday. No news and no response to my emails after that. For a simple login issue...