@MojangSupport hello thx for the help I have received a reply but they said they can't help with out the transaction ID
4
Replying to @volvonic_yt
I'm sorry to hear that. But if you're unable to verify your ownership through the questions, we're unable to assist you ^AH

Feb 26, 2017 · 3:23 PM UTC

1
Replying to @MojangSupport
they never ask me any questions they just said without the transaction id it's a close case.