We're aware of issues with the new launcher, and yes, our devs are working on fixing them! Bugs are reported at bugs.mojang.com/browse/MCL

Feb 9, 2017 · 4:48 PM UTC

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Replying to @MojangSupport
I don't understand bugs or how to report them all I know is my daughter can't get into her account to play and she's unhappy
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I'm sorry to hear about your problem. Can you please provide the error? ^EA
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Replying to @MojangSupport
mine is stuck at this screen i tried deleting it and everything nothing helps
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Sorry to hear about your problems. For technical help, please visit help.mojang.com/customer/por…. ^DS
Replying to @MojangSupport
When can we expect it finished?
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Unfortunetly we do not have a speicific date yet. Hope fully it is very soon ^AH
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I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^AH
Replying to @MojangSupport
When I try to launch Minecraft it says stuff about Java Heap space and error and other stuff is this the problem? Pls reply.
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For technical help, please visit help.mojang.com/customer/por…. ^AL
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