@james_carey03 Are you trying to make an account for the PC edition? Please contact us at help.mojang.com/customer/por… ^AH

Dec 2, 2016 · 12:11 PM UTC

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Replying to @MojangSupport
can you please check your message box? e-mail? i sent order and transaction id.
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We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^DS
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Replying to @MojangSupport
renewed my realms subscription and game doesnt recognize it after over 1h.