Mojang Support (@MojangSupport): "Have you contacted us via https://help.mojang.com/customer/portal/emails/new? Please refund policy at https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408 ^EA" | nitter

Rob Lang @brainwipe

1 Dec 2016

@MojangSupport do you have a Realms SLA? I have a ticket open that is stopping me from using the service I'm paying for. #110899

4

Mojang Support

@MojangSupport

1 Dec 2016

Replying to @brainwipe

Have you contacted us via help.mojang.com/customer/por…? Please refund policy at help.mojang.com/customer/en/… ^EA

Dec 1, 2016 · 12:43 PM UTC

1

Rob Lang @brainwipe

1 Dec 2016

Replying to @MojangSupport

Yep! Looking forward to a resolution.