@MojangSupport do you have a Realms SLA? I have a ticket open that is stopping me from using the service I'm paying for. #110899
4
Replying to @brainwipe
I thought you submitted a case at Mojang support. Sorry, the bug seems to be unresolved. It will be updated once it's fixed. ^EA

Dec 1, 2016 · 10:44 AM UTC

1
Replying to @MojangSupport
Do you have a Service Level Agreement (SLA)? I am paying for a service (Realms) you're not providing due to the bug.