hey @MojangSupport I just sent a email about my issue thinking it was just a lost email but now after some investigation it was a hack
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Replying to @godleydemon
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^EA

Aug 26, 2016 · 7:02 AM UTC

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Replying to @MojangSupport
I realize that, but not the circumstances have changed. It's no longer just a lost email, but someone hacked the account