If you can only play the Minecraft demo, it means you don't own the game on that account. See help.mojang.com/customer/por… for full info.
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my friend got MC 2 weeks ago, she logged in from a new location today, now can only play the demo version
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Replying to @PureWhiteDemon
If you can only play Minecraft demo, please visit help.mojang.com/customer/por… for help. ^EA

Aug 19, 2016 · 5:51 AM UTC

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Replying to @MojangSupport
did visit support, was no solution for problem, she no longer has MC on acc either but wasnt refunded no email/money back