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Aug 17, 2016 · 2:22 PM UTC

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Replying to @C0llyZhang
I'm afraid I don't understand. Can you please clarify the issue so that we can assist? ^EA
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^CB
Hi! How can we assist you? ^EA
Sorry to hear that. For technical help, please visit help.mojang.com/customer/por…. ^DS
Replying to @HelemaalBas
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^EA
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^EA
For information and help with Minecraft for Windows 10, please visit help.mojang.com/customer/por… ^EA
If you need further assistance, please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH