Having trouble accessing your account? For help with the most common issues, visit our help article at: help.mojang.com/customer/por….

Apr 21, 2016 · 2:34 PM UTC

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Replying to @fluffyturtle225
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AH
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AH
Replying to @morgieporgie
Are you using the old or new launcher? What setting do you wish to reach in the profile editor? ^AH
Replying to @jasonehines
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^EA
Replying to @morgieporgie
For technical help, please visit help.mojang.com/customer/por…. ^EA
Replying to @Rhopf5
You can still contact us so we can assist you. Please provide as much information as you can. ^AH
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Replying to @Rhopf5
Sorry to hear that. Can you pls DM (direct message) the case # you received when emailing? Pls don't send it in a public tweet. ^DS
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Replying to @Rhopf5
Check your DM inbox. ^DS
I'm afraid I don't understand. Can you please clarify the issue so that we can assist? ^DS