We're happy to help with username & migration questions, but if it involves personal info, best to email at help.mojang.com/customer/por… instead.
99
18
46
@MojangSupport Forgot password to my "old" minecraft account, try to recover password, it says its been converted...it has not. What gives?
4
Replying to @Sezotove
@Sezotove I'm sorry to hear that. For help with specific account issues, please contact us at help.mojang.com/customer/por… ^EA

Dec 30, 2015 · 6:57 PM UTC

1
Replying to @MojangSupport
@MojangSupport I have and have not even gotten an automated response.