We're happy to help with username & migration questions, but if it involves personal info, best to email at help.mojang.com/customer/por… instead.
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@MojangSupport Hello my name is Alex, Mojang have a problem when I downloaded the game I do not receive confirmation
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Replying to @Alexjes38372160
@Alexjes38372160 If you have been charged, please email us at help.mojang.com/customer/por… so that we can investigate. ^DS

May 8, 2015 · 9:30 AM UTC

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Replying to @MojangSupport
@MojangSupport Hello I just arrived, but I do not confirm, for now I only use the pirate :D