We're happy to help with username & migration questions, but if it involves personal info, best to email at help.mojang.com/customer/por… instead.

Feb 6, 2015 · 1:25 PM UTC

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Replying to @MojangSupport
@MojangSupport For how long will there be the message of my older name when i join the server? its ugly
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@MakerTim This message should appear only one time for each server you are returning to with new name. ^OZ
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Replying to @MojangSupport
@MojangSupport I NEED BUY Mojang account Using OneCard
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@s__haj We only have the purchase options listed at minecraft.net/store/minecraf… available. ^OP
Replying to @MojangSupport
@MojangSupport I no longer have access to my old email address AND the transaction ID was sent to that email long time ago. What now?
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@Lazre989 Please contact us with your transaction ID (help.mojang.com/customer/por…) at help.mojang.com/customer/por… ^OZ
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Replying to @wurtsky
@Team9393E What is your username? I will check your account. ^OZ
@TiffiniePowers For tech help, please visit: help.mojang.com/customer/por… ^DS
@vitorhu30950459 You can email us from another email address if the original email has been hacked. We'll try to help you. ^DS
Replying to @NZApex
@jamesblair805 You'll have to contact the server owner about this issue. They can help you solve it. ^DS
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