We're happy to help with username & migration questions, but if it involves personal info, best to email at help.mojang.com/customer/por… instead.

Feb 6, 2015 · 1:25 PM UTC

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Replying to @MojangSupport
@MojangSupport I have brought minecraft ages ago but cant download it now why (I brought it 4 years ago)
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@smoozy1234 Can you explain a bit more? Are you getting any error messages? ^AB
Replying to @MojangSupport
@MojangSupport I luve minecraft i want to play with my friends and now is it crashed D:
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@MILANOOORoblox Please provide crash report in pastebin.com/ so we can hel you fix it. ^OZ
Replying to @MojangSupport
@MojangSupport Hello my name is Alex, Mojang have a problem when I downloaded the game I do not receive confirmation
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@Alexjes38372160 If you have been charged, please email us at help.mojang.com/customer/por… so that we can investigate. ^DS
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Replying to @MojangSupport
@MojangSupport I have a problem. Someone hacked my Acc and I can't do something. I created this account. Please give me my password :(
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@DasjpOh For help with recovering an account, please email us at: help.mojang.com/customer/por… ^DS
Replying to @MojangSupport
@MojangSupport I forgot all of my questions' answers;; Can you help me?
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@esc1316 For help with resetting your security questions, please send us an email at help.mojang.com/customer/por… ^AB