We're happy to help with username & migration questions, but if it involves personal info, best to email at help.mojang.com/customer/por… instead.

Feb 6, 2015 · 1:25 PM UTC

99
18
46
Load newest
@SqiddyPlaysMC Hi! For help with account issues, please email us at: help.mojang.com/customer/por… ^DS
@RaidenXelNaga Please contact us with help.mojang.com/customer/por… ^OZ
Replying to @BriBreeze18
@BriBreeze18 Please log out of the launcher, restart it and log back in. ^OZ
@julianodalanha If it is a legitimate bug, it will be fixed. There is one known bug for old iOS devices - turning off wifi helps. ^OZ
@mamenosuke4 For questions about the Playstation editions of Minecraft, please contact Playstation Support. ^OZ
1
@liketohelp789 You need to contact us with your transaction ID (help.mojang.com/customer/por…) at help.mojang.com/customer/por… ^OP
@liketohelp789 What contact email did you put in the form? Please send it in a direct message. Don't tweet it publicly! ^OP
@liketohelp789 Please contact us with your transaction ID (help.mojang.com/customer/por…) at help.mojang.com/customer/por… ^HS
Replying to @MojangSupport
@MojangSupport Forgot password to my "old" minecraft account, try to recover password, it says its been converted...it has not. What gives?
4
@Sezotove I'm sorry to hear that. For help with specific account issues, please contact us at help.mojang.com/customer/por… ^EA
1
more replies
Load more