We're happy to help with username & migration questions, but if it involves personal info, best to email at help.mojang.com/customer/por… instead.

Feb 6, 2015 · 1:25 PM UTC

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Replying to @magiicxghost
@magiicxghost If you have sent an email, we will reply as soon as we can. ^AB
@DiegoChannelTV It's only possible to login using the username if you have a very old Minecraft account. ^LK
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@DiegoChannelTV You can not log in with username if you have a Mojang account. What is your username? ^OZ
@DiegoChannelTV You have to log in with your email address since you have a Mojang account. ^AB
@Sickzbeatz Do you get any error messages? ^LK
@DiegoChannelTV You can't. It's no longer possible. ^AB
@Sickzbeatz Please try with a different payment method. ^LK
@DiegoChannelTV Use your email to log in. Visit account.mojang.com/password if yo need to reset the password. ^AB
Replying to @BlackeurOG
@visiblelss Please email us through help.mojang.com/customer/por… and we'll help you. ^LK
Replying to @BlackeurOG
@visiblelss Hi, I have reset your account and email address. Visit account.mojang.com/password to request a new password. ^AB
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