@MojangSupport Hi Mojang, yesterday I bought Minecraft Java for my MacBook Air, my problem I had was I logged in and redeemed my code into Minecraft.net, it said I can claimed it but I kept pressing my mouse cursor but nothing happens and I still haven’t got my game yet
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Replying to @saul76197257
It's possible that there may have been an issue with the code's redemption or it may have redeemed on a Microsoft account other than the one you intended. So that we can securely investigate, could you please send us a ticket with details at msft.it/6018ieHCm -JL

Dec 27, 2023 · 12:25 AM UTC